Privacy Policy

Neptune and Company

Effective Date: July 7, 2026

Neptune and Company (“Neptune”, “we”, “us”, “our”) respects your privacy. This policy explains what personal information is collected when you visit https://www.neptuneinc.org, how we use it, with whom we share it, and the rights you have over it.

Scope

This policy applies to the Neptune website. It does not apply to customer-facing product applications governed by separate Terms of Service, or to internal employee systems.

This policy is designed to comply with applicable privacy laws, including:

•     US state privacy laws:California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Utah (UCPA), Texas (TDPSA), Oregon (OCPA), Florida (FDBR), Minnesota (MCDPA), Maryland (MODPA), Indiana (ICDPA), Kentucky (KCDPA), and Rhode Island (RIDTPPA).

•    The EU General Data Protection Regulation (GDPR) and the UK GDPR.

Information Collected

We collect only limited categories of personal information through your interactions with the site, as described below. We do not knowingly or intentionally collect “sensitive personal information” as defined by US state privacy laws, such as precise geolocation, biometric data, or health details. We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, alteration, or destruction.

1. Information You Provide Directly

If you complete our contact form, we collect your name, email address, phone number, and the contents of your message. Contact form submissions are automatically deleted after sixty days. If you do not require a response from us, you can browse the website without submitting any personal information.

2. Information Collected Automatically

When you visit our website, basic web browsing information is collected such as: IP address, browser type and version, operating system, and device type. We retain this information only as long as necessary for analytics and security purposes.

How We Use Your Information

We use personal information for the following business purposes:

•    Operating, maintaining, and improving the website.

•    Responding to inquiries or comments you submit.

•    Ensuring security, preventing fraud, and detecting system abuse.

•    Legal compliance, corporate governance, and dispute resolution.

How We Share Information

We share personal information only with service providers who process it on our behalf under contractual confidentiality and data protection obligations. We may also disclose information where required by law, or to protect our legal rights. We do not sell your personal information, and we do not share it for cross-context behavioral advertising or targeted marketing purposes.

Legal Bases for Processing (GDPR / UK GDPR)

For visitors in the European Economic Area (EEA) or the United Kingdom, we process personal information under one of the following legal bases set out in Article 6(1) of the GDPR:

•     Consent: when you opt in to analytics cookies or communications.

•     Contract: when processing is necessary to respond to your inquiry or fulfill a request.

•     Legal obligation: when we must retain data to comply with statutory requirements.

•     Legitimate interests:for activities such as website security and fraud prevention, provided these do not override your fundamental privacy interests.

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

Children’s Privacy

Our site is directed toward a general audience and professionals; it is not intended for children. We do not knowingly collect or solicit personal information from children under the age of 13 (or under 16 in the EEA/UK).

International Data Transfers

Where required by applicable law (such as transfers out of the EEA or UK), we rely on recognized legal mechanisms, including the EU–U.S. Data Privacy Framework, the European Commission’s Standard Contractual Clauses (SCCs), and the UK International Data Transfer Addendum.

Privacy Rights

Depending on your location, you may hold some or all of the following rights regarding your personal information:

•     Access: request a copy of the personal information we hold about you.

•     Correction: ask us to rectify inaccurate or incomplete personal data.

•     Deletion: ask us to erase your personal information, subject to certain legal retention exceptions.

•     Portability: receive your data in a structured, machine-readable format to transfer elsewhere.

•     Restriction or objection: ask us to restrict or object to certain processing activities based on legitimate interests.

•     Non-discrimination: we will never discriminate against you for exercising any of your privacy rights.

•     Appeal: if we decline to act on your request, you may appeal our decision within a reasonable timeframe.

How to Submit a Request

To exercise any of these rights, contact us at website@neptuneinc.org. We respond to all valid requests within the statutory timeframes required by your jurisdiction (typically 30 to 45 days).

Cookies

We use cookies in the following categories:

•     Strictly necessary: set by our website provider Squarespace and essential for the site to function (for example, security and load balancing). These cannot be disabled.

•     Analytics / performance: set by Squarespace and Google Analytics to help us understand how visitors use the site so we can improve it.

We minimize cookie persistence: session cookies are deleted when you close your browser, and persistent cookies are limited to what is needed for site functionality and analytics. Non-essential cookies are set only after you accept them through our cookie banner, and you can change your choice at any time via “Cookie Preferences” in the site footer.

Changes to This Policy

We may update this policy from time to time to reflect changes in our data practices or the legal landscape. When we do, we will revise the effective date shown at the top of this page.